1. INTRODUCTION Welcome to Ovintel (“we,” “our,” or “us”). We are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.ovintel.com), purchase our industry reports, or access our market intelligence databases (collectively, the “Service”).

2. INFORMATION WE COLLECT To provide you with our market intelligence and services, we may collect the following types of information:

• Personal Information: When you register for an account, subscribe to our database, or purchase a report, we collect personally identifiable information such as your name, corporate email address, phone number, company name, job title, and billing address.

• Payment Data: We collect payment information necessary to process your transactions. Please note that all financial data is processed securely through compliant third-party payment processors; we do not store your full credit card information on our servers.

• Usage Data & Analytics: We automatically collect data regarding your interaction with our Site and databases. This includes your IP address, browser type, operating system, pages viewed, time spent on pages, and downloading activity. This helps us ensure account security and monitor for unauthorized data scraping.

3. HOW WE USE YOUR INFORMATION We use the information we collect strictly for business operations, including to:

• Deliver the reports, market analysis, and database access you have purchased.

• Manage your account, verify your identity, and process transactions.

• Communicate with you regarding account updates, service changes, billing, and customer support.

• Monitor platform usage to prevent fraud, unauthorized account sharing, and automated data scraping.

• Improve our Site layout, content, and market offerings based on user interactions.

4. SHARING OF YOUR INFORMATION We respect your privacy and do not sell, rent, or trade your personal information to third parties. We only share your information in the following limited circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our Site (e.g., hosting services, payment processors, CRM software) under strict confidentiality agreements.

• Legal Compliance: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process originating from recognized authorities in Pune, Maharashtra, India, or elsewhere, or to protect the rights, property, and safety of Ovintel and our users.

5. COOKIES AND TRACKING TECHNOLOGIES Our Site uses cookies and similar tracking technologies to enhance your browsing experience, remember your login status, and analyze site traffic. You can choose to disable cookies through your browser settings, but doing so may limit your ability to use certain features of our database and Service.

6. DATA SECURITY We implement industry-standard administrative, technical, and physical security measures to protect your personal information. However, please be aware that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. You are responsible for keeping your account password confidential.

7. YOUR RIGHTS AND CHOICES Depending on your jurisdiction, you may have the right to access, update, or request the deletion of the personal information we hold about you. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions included in those emails. Please note that even if you opt out of marketing emails, we will still send you essential transactional and account-related communications.

8. CHANGES TO THIS PRIVACY POLICY We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Modified” date. Your continued use of the Site after any modifications indicates your acceptance of the updated terms.

9. CONTACT US If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Ovintel Pune, Maharashtra, India Email: info@ovintel.com